Inform-IT provides top-class courses in the field of IT management, in-house and sometimes open.
Your trainer is always Jan van Bon, author and co-developer of the USM, ISM, and FSM Methods.
As an accredited partner of the SURVUZ Foundation, Inform-IT provides courses on the USM Method (Universal Service Management).
These courses are designed for service providers in all facility management sectors (building management, human resources, information services, housekeeping, finance, etc.), for business domains (telco’s, municipalities, and other service providers), and interdisciplinary service teams (Shared Service Centers).
Inform-IT provides a two-day USM Foundation training, a half-day USM Exam training, and an intensive two-and-a-half-day USM Boostcamp (spread over 3 days if you follow the online version).
After the USM training, an exam can be taken.
Inspiration and introduction sessions
Besides training, Inform-IT also provides inspiration and introduction sessions on IT service management. A client can then determine which topics need to be addressed.