Inform-IT has published articles and blogs on many (IT) service management related topics, in magazines, internet platforms, and other media.
For more articles and blogs in Dutch, swith to Dutch language.
- ISO makes a mess of (IT) Service Management – blog LinkedIn 2015
- Is IT4IT the next threat to the IT Management market? – blog LinkedIn 2015
- The wrong end of the stick – blog LinkedIn 2014
- ITIL, or rather ITSL, or even ITSML – blog LinkedIn 2014
- Shared Service Centers versus Multi-Disciplinary Service Units – blog LinkedIn 2014
- ITIL process templates – a contradictio in terminis – blog LinkedIn 2014
- SLA or BLA. Or would you prefer ISA – blog LinkedIn 2014
- What is Gartner saying about ITIL these days – blog ITSM Portal 2014
- Is ITIL only about infrastructure management – Guidance and misguidance – blog ITSM Portal 2014.
- Project or process – why is it so hard to use both – blog ITSM Portal 2013
- Mathematics and IT Management, or What are objectives of COBIT’s management processes – blog ITSM Portal 2013
- High Level Design Document and TOGAF – blog ITSM Portal 2013
- The Problem management practice… in practice.. – blog ITSM Portal 2013
- The one-and-only Change Management process – blog ITSM Portal 2013
- Alternatives to ITIL – what are they and how should they be managed – blog ITSM Portal 2013
- Paper tigers in ITSM – blog ManageEngine 2012
- ITIL and Risk Management – blog ITSM Portal 2012
- Will the true ‘service management plan’ rise – blog ITSM Portal 2012
- ITIL meets Risk Management – blog ITSM Portal 2011
- Need new helpdesk tool – blog ITSM Portal 2011
- Is Demand – like Supply – a Service domain or not – ITSM PORTAL 2011
- ITIL Lite, Fat, Skinny, or…. – ITSM PORTAL 2011
- How practical is RACI, and is there a better alternative – ITSM PORTAL 2011
- 20 answers to the challenge Describe ITSM in 140 characters – or less… – ITSM PORTAL 2011
- The Security Management Function – Interview HES 2011
- What the heck is a Service Request – column ITSM PORTAL 2010
- Cobit-ISM cross-reference 2009
- Cross Reference ITILV3 MOF4 – White paper for Microsoft and OGC – 2009
- Functions and Processes in IT Management – article ITSM Global Best Practice Vol 1 – 2008
- PMM – The Process Management Matrix – article Global Best Practice Vol I – 2008
- This is not IT Governance – article UPGRADE Vol IX-1 Feb 2008
- SAME – Strategic Alignment Model Enhanced – white paper 2007 (also: Dutch edition)
- Interview with Jan van Bon – ServiceTalk 2007
- ITOCO process model – article 2006
- ITSMF-NL publication strategy – article for itSMF Japan 2006
- Will Japanese business profit from ITIL – article itSMF 2005
- Incident and service request – the same or not – article RTE Russia 2004
- Integrated Service Management (ISM) – article World Class ITSM Guide 2000
- MIP-Managing the Information Provision – article World Class ITSM Guide 2000
- Patching the blind spot in implementation of IT Process models – article World Class ITSM Guide 2000