CALL FOR CHAPTERS: First aid for ITSM improvement projects

We are happy to invite you to contribute to “First aid for ITSM improvement projects”, a publication of Inform-IT. The book will be published by TSO, the official publisher of ITIL and PRINCE2 books.

The First aid for ITSM improvement projects is a compilation of proven best practice instruments, written for and by ITSM experts. This is a white spot that definitely requires some filling-in. Therefore Inform-IT set up a project to develop a database of instruments that ‘make a difference’ in practice.

Our goal is to select the best 40-50 instruments and present them in a standardized format, to be used by practitioners.

Click here to read the call for chapters and contribute!

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This call is closed. The chapters were selected by the Selection Committee. The book is expected to be published in 2013.
 


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