Inform-IT delivers Cross-reference MOF-ITIL to Microsoft

In this Cross reference, Microsoft illustrates how MOF and ITIL play leap-frog. The Cross-reference offers a detailed analysis of the similarities and differences of both frameworks. Since 1999 Microsoft offers its own framework for IT Service Management. The analogy with ITIL has always been clear, which is quite obvious as both frameworks offer documented 'best practice' guidance for IT Service Management. There are plenty of interesting differences though. This Cross-reference was written for Microsoft by Jan van Bon (Inform-IT / BHVB) and Jerry Dyer (MS).
More information: go to MOF or download the paper here: Cross-reference MOF-ITIL. September 2009, OGC published the cross-reference at its Best Management Practice site (also see here for a direct link).


Syndicate content