ITIL is nog steeds de hype, maar er zijn intussen steeds meer alternatieven beschikbaar voor effectieve ondersteuning van de werkwijze van IT-serviceorganisaties.
There are many different ways to express the relative maturity of an organizaton. Which one is your favorite?
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Capability Maturity Model Integration (CMMI) is a process level improvement training and appraisal program. Administered by the CMMI Institute, a subsidiary of ISACA, it was developed at Carnegie Mellon University (CMU). CMMI defines the following maturity levels for processes: Initial, Managed, Defined, Quantitatively Managed, and Optimizing. Version 2.0 was published in 2018 (Version 1.3 was published in 2010, and is the reference model for the remaining information in this wiki article).
One of the popular maturity models derived from CMMI is the Control OBjectives for Information and related Technology (COBIT) maturity model. COBIT is an international recognized framework for IT Governance. It was originally developed in 1993 by the Information Systems Audit and Control Association (ISACA) and is now developed further by the IT Governance Institute [ISA09]. The rules defined in this maturity model are slightly different compared to CMMI. For this description COBIT version 4.1 is used.
TIPA® is an internationally-recognized framework for IT process assessment within organizations. The TIPA framewok offers a turnkey solution to determine the maturity levels for IT processes that are aligned with IT best practices, and enables process improvements. TIPA for ITIL® successfully combines the well-known process assessment standard ISO/IEC 15504 with IT Service Management best practices described in ITIL.
Project Management Maturity Model - Navigating through the issues to where you want to be - The case for using a Culture Maturity Model
The term maturity is frequently confused with the term "capability" (skill, competence). *Capability *refers to the degree of perfection with which a party delivers a certain performance, according to the definition of that performance. However, that says nothing about the *value *of that performance for the customer.
Services have only one goal: to create value. For that reason, USM perceives maturity from the perspective of value creation.
The Portfolio, Programme, & Project Management Maturity Model (P3M3) allows businesses to develop plans for improvement. Read more about the model at AXELOS.
Richard Nolan was one of the first to describe a staged growth model for information management.
The Organizational Project Management Maturity Model or OPM3® is a globally recognized best-practice standard for assessing and developing capabilities in Portfolio Management, Program Management, and Project Management. It is published by the Project Management Institute (PMI). OPM3 provides a method for organizations to understand their Organizational Project Management processes and measure their capabilities in preparation for improvement. OPM3 then helps organizations develop the roadmap that the company will follow to improve performance. The Second Edition (2008) was recognized by the American National Standards Institute (ANSI) as an American National Standard (ANSI/PMI 08-004-2008). The Third Edition was published in 2013 (from WIKIPEDIA)
I was with a client recently as their CIO was leading one of their regular "town hall" meetings (live meeting for those in HQ, videoconference for those elsewhere). He was talking (eloquently!) about Next Generation Enterprises, Web 2.0 technologies and the implications for their company and for their IT / shared services organization.
2 Under Development Enterprise Architecture Processes are under development Basic Enterprise Architecture Process. The Enterprise Architecture process has developed clear roles and responsibilities. Vision, Principles, Target Operating Model, Current Baseline, and Target Enterprise Architecture models are identified. Architecture standards exist, but not necessarily linked to Target Enterprise Architecture.
Uptime Institute has long argued that, although it may take many years, the long-term trend is toward a high level of automation in the data center, covering many functions that most managers currently would not trust to machines or outside programmers.
an excellent online reference for change management, managing change books, articles, benchmarking, bpr, training, human resources, project management...
I came across this great search marketing maturity model by ION Interactive and decided to capture all of the available 'maturity models' in one place: search marketing, seo and web analytics. The benefit of a well-defined maturity model is that it gives practitioners a common framework by which to assess their organization, benchmark it against others, and develop a plan for improvement.
DITA is a modular, structured, XML framework based on topic-oriented content. This means that content developers author units of content, called topics, which can then be assembled into deliverables, such as books and Web pages.Typically, each topic covers a specific subject with a singular intent, for example, a conceptual topic that provides a system overview, or a procedural topic that tells readers how to accomplish a task.
Leveraging engagement security model enables company to take advantage of maturity ladder and engage with tech service provider
Business Process Management (BPM) has been identified as the number one business priority by a recent Gartner study (Gartner, 2005). However, BPM has a plethora of facets as its origins are in Business Process Reengineering, Process Innovation, Process Modelling, and Workflow Management to name a few. Organisations increasingly recognize the requirement for an increased process orientation and require appropriate comprehensive frameworks, which help to scope and evaluate their BPM initiative. This research project aims toward the development of a holistic and widely accepted BPM maturity model, which facilitates the assessment of BPM capabilities. This paper provides an overview about the current model with a focus on the actual model development utilizing a series of Delphi studies. The development process includes separate studies that focus on further defining and expanding the six core factors within the model, i.e. strategic alignment, governance, method, Information Technology, people and culture.
ECM Maturity Model In A Nutshell Come gather 'round people wherever you roam And admit that the waters around you have grown And accept it that soon you'll be drenched to the bone. If your time to you is worth savin' Then you better start swimmin' or you'll sink like a stone For the times they are a-changin'.
The Business IT Integration Maturity Model is first introduced in the summer of 2006. It was created to use in a discussion with an IT department to define the level of organizational maturity needed (based on Nolan's Maturity Model). The BITI Maturity Model defines the needed organizational maturity of the IT department in relation to...
Browse Our Free Resources Make Standards Work for You Architecture maturity assessments drive a road map for change and improvement while creating recognition opportunity for the accomplishments made by the team to date. Maturity assessments are not about beating people up because of the lack of standards, they are about clearly understanding what is, so that the plan for what can be is both clear and achievable.
As SharePoint gains in popularity and adoption worldwide, an increasing number of resources are available to help organizations understand and navigate the different aspects of this platform. What's missing is a cohesive way to analyze and understand the system as a whole.
When I present on the NHS Infrastructure Maturity Model ("NIMM") I find it useful to explain the background to the NIMM and the approach taken in developing it. This "History of the NIMM" helps set the context and allows people get a feel for where it is going by understanding where it came from (well thats what I hope will happen!).
I have worked in the IT, service and manufacturing arenas to deliver enterprise-class solutions. I have used systems and software engineering experience to help clients successfully deliver and maintain technical solutions. I have educational training and professional experience in various aspects of the OOP, SDLC, Agile, Solutioning, Business & Technical Architecture, SOA, BPM, Integration, Big Data and Cloud.
Our DevOps maturity model describes five levels of maturity. For each level we examine three dimensions:Process maturityAutomation maturityCollaboration maturityEach maturity level is described as the combination of these three dimensions. In order to progress from one level to another it is essential to improve in all three dimensions.
Published by Steve O'Donnell on Wednesday 8th April 2009, 17:55 | | Filed Under I've been working on an idea with my old colleague Harqs Singh (@harqs) who is Head of Data Center Strategy at BT and a big cheese at The Green Grid. Well actually..
An EDRM White Paper - part of the EDRM White Paper Series September, 2010 - Adam Hurwitz, BIA CIO, Business Intelligence Associates, Inc. E-Discovery has evolved and grown over the last ten years to become a necessary part of doing business.