Visualize your ISO 20000 projects with our exclusive Poster Kit

ISO20000 is attracting more and more attention. Hundreds of organizations have been certified now. Inform-IT produced the two leading books on ISO20000. Based on these books, we also developed the ISO200000 Poster Kit to support implementation projects.
For more details about the Poster Kit click here.

New ITSM Library series launched

Inform-IT launched a new ITSM Library series with global best practices. Each publication in the series covers a specific IT Management topic, ranging from Incident Management to Application Management. Interested in writing or reviewing one of these titles? Please respond to the Call for Reviewers, or contact us directly through info@inform-IT.org 

Inform-IT delivers Cross-reference MOF-ITIL to Microsoft

In this Cross reference, Microsoft illustrates how MOF and ITIL play leap-frog. The Cross-reference offers a detailed analysis of the similarities and differences of both frameworks. Since 1999 Microsoft offers its own framework for IT Service Management. The analogy with ITIL has always been clear, which is quite obvious as both frameworks offer documented 'best practice' guidance for IT Service Management. There are plenty of interesting differences though.

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